Root Cause Analysis: Improving Performance for Bottom-Line Results by Robert J. Latino
English | 29 Apr. 2002 | ISBN: 0262083736 | ASIN: 084931318X | 242 Pages | PDF | 6 MB
Undesirable outcomes, chronic failure, incidents, and accidents… The cost of such events to corporations is high, generally adding up to tens and hundreds of millions of dollars in "accepted" losses. Why accept these losses? What if you could understand why these errors occur and eliminate chronic events from occurring altogether?