it Service Cost

IT Service Management Guide: Vol. 1  eBooks & eLearning

Posted by step778 at April 13, 2018
IT Service Management Guide: Vol. 1

Jan Van Bon, "IT Service Management Guide: Vol. 1"
2002 | pages: 849 | ISBN: 0201737922 | PDF | 4,1 mb

Photos - IT Service 16  Graphics

Posted by posterb at April 12, 2018
Photos - IT Service 16

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg
English | 4 Dec. 2013 | ISBN: 1490719458 | 196 Pages | AZW3 | 366.85 KB

Photos - IT Service 15  Graphics

Posted by posterb at Jan. 30, 2018
Photos - IT Service 15

Photos - IT Service 15
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Photos - IT Service 14  Graphics

Posted by posterb at Dec. 29, 2017
Photos - IT Service 14

Photos - IT Service 14
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Service Level Manager: Careers in It Service Management  eBooks & eLearning

Posted by Underaglassmoon at Dec. 27, 2017
Service Level Manager: Careers in It Service Management

Service Level Manager: Careers in It Service Management
BCS | English | 2017 | ISBN-10: 178017294X | 136 pages | PDF | 4.44 mb

by John Sansbury (Author)

Engineering and Management of Data Centers: An IT Service Management Approach  eBooks & eLearning

Posted by AvaxGenius at Nov. 13, 2017
Engineering and Management of Data Centers: An IT Service Management Approach

Engineering and Management of Data Centers: An IT Service Management Approach By Jorge Marx Gómez
English | PDF,EPUB | 2017 | 290 Pages | ISBN : 3319650815 | 14.56 MB

This edited volume covers essential and recent development in the engineering and management of data centers. Data centers are complex systems requiring ongoing support, and their high value for keeping business continuity operations is crucial.

IT Service Desk Careers and Certifications: First Steps  eBooks & eLearning

Posted by Landau17 at Oct. 26, 2017
IT Service Desk Careers and Certifications: First Steps

IT Service Desk Careers and Certifications: First Steps
MP4 | Video: 720p | Duration: 2:18:01 | English | Subtitles: VTT | 357.3 MB

Photos - IT Service 13  Graphics

Posted by posterb at Oct. 18, 2017
Photos - IT Service 13

Photos - IT Service 13
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Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption  eBooks & eLearning

Posted by hill0 at Oct. 3, 2017
Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption

Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption by Gabriele Kahlout
English | 10 Mar. 2017 | ISBN: 1484225708 | 264 Pages | EPUB (True) | 2.72 MB

Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout