How to Handle Tough Situations at Work: A Manager's Guide to over 100 Testing Situations by Ros Jay
English | 2003 | ISBN: 0273656031 | Pages: 214 | PDF | 1 MB
Every day of their working lives managers face situations which call upon their skills, experience and judgement in making decisions. Some of these decisions are relatively straightforward, but others are less savoury. These decisions inevitably involve people: Should I and how do I confront a poor performer?