Effective Customer Care

Effective Customer Care: Understand Needs, Improve Service, Build Relationships (repost)

Effective Customer Care: Understand Needs, Improve Service, Build Relationships by Pat Wellington
English | 2010 | ISBN: 0749459972 , 0749460431 | 144 pages | PDF | 1,4 MB

Effective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loyalty…and thus increase profits.
Effective Customer Care: Understand Needs, Improve Service, Build Relationships (repost)

Pat Wellington, "Effective Customer Care: Understand Needs, Improve Service, Build Relationships"
2010 | ISBN: 0749459972, 0749460431 | 144 pages | PDF | 3 MB
Effective Customer Care: Understand Needs, Improve Service, Build Relationships

Pat Wellington, "Effective Customer Care: Understand Needs, Improve Service, Build Relationships"
Kog.n P.ge | 2010 | ISBN: 0749459972, 0749460431 | 144 pages | PDF | 1,4 MB
Customer Care Excellence: How to Create an Effective Customer Focus (repost)

Customer Care Excellence: How to Create an Effective Customer Focus by Sarah Cook
English | 2008-03-01 | ISBN: 0749450665 | 280 pages | PDF | 1,3 MB

Emphasizing both strategic and practical aspects of customer care, this work explains how gaining customer commitment and motivating employees to deliver an excellent service at all of a company's touch points can ensure successful results and satisfied customers.
Customer Care Excellence: How to Create an Effective Customer Focus (Repost)

Sarah Cook, "Customer Care Excellence: How to Create an Effective Customer Focus"
English | 2008-03-01 | ISBN: 0749450665 | 280 pages | PDF | 3 MB
Customer Care Excellence: How to Create an Effective Customer Focus

Sarah Cook “Customer Care Excellence: How to Create an Effective Customer Focus"
Kogan Page | 2008-03-01 | ISBN: 0749450665 | 280 pages | PDF | 1,3 Mb

Computational Technology for Effective Health Care:  eBooks & eLearning

Posted by tanas.olesya at July 31, 2016
Computational Technology for Effective Health Care:

Computational Technology for Effective Health Care: Immediate Steps and Strategic Directions by Committee on Engaging the Computer Science Research Community in Health Care Informatics
English | 30 Sept. 2009 | ISBN: 0309130506 | 120 Pages | PDF | 1 MB

Despite a strong commitment to delivering quality health care, persistent problems involving medical errors and ineffective treatment continue to plague the industry.

English for Customer Care (Express)(Book and Audio) (Repost)  eBooks & eLearning

Posted by roxul at March 3, 2016
English for Customer Care (Express)(Book and Audio) (Repost)

Rosemary Richey, "English for Customer Care (Express)(Book and Audio)"
English | 2007 | ISBN: 0194579069 | 80 pages, Audio CD | PDF, mp3 | 52 + 30 MB
English for Customer Care (Express)(Book and Audio) (Repost)

Rosemary Richey, "English for Customer Care (Express)(Book and Audio)"
English | 2007 | ISBN: 0194579069 | 80 pages, Audio CD | PDF, mp3 | 52 + 30 MB
Zufriedenheitsorientierte Steuerung des Customer Care (repost)

Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards by Maxie Schmidt and Prof. Dr. Bernd Stauss
German | ISBN: 3835009176 | 2007-11 | PDF | 402 pages | 1,3 Mb

Customer Care, der planvolle Umgang mit Kundenanliegen, gewinnt im Rahmen kundenorientierter Strategien zunehmend an Bedeutung. Die Zufriedenheit der Kunden mit Customer Care beeinflusst die Dauer und Profitabilität von Kundenbeziehungen maßgeblich. Bislang setzen Unternehmen zur Steuerung ihrer Customer Care Partner jedoch vor allem effizienzgerichtete Service Level Standards ein.