Customer Service Best Practices

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Managem (Repost)

Geoffrey A. Best, Laura Lowell, "42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management"
English | 2011 | 138 Pages | ISBN: 1607730685 | PDF | 0.7 MB
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)

Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch
English | 2009-11-16 | 256 Pages | ISBN: 0470503807 | PDF | 1,5 MB
Practical Zendesk Administration: Best practices for setting up your customer service platform (repost)

Stafford Vaughan, "Practical Zendesk Administration: Best practices for setting up your customer service platform"
2012 | ISBN-10: 1449343643 | PDF | 190 pages | 12 MB
Practical Zendesk Administration: Best practices for setting up your customer service platform (repost)

Practical Zendesk Administration: Best practices for setting up your customer service platform by Stafford Vaughan
English | 2012 | ISBN-10: 1449343643 | EPUB | 190 pages | 8 MB

Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software.

Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)  eBooks & eLearning

Posted by interes at Feb. 18, 2013
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)

Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch
2009-11-16 | 256 Pages | ISBN: 0470503807 | PDF | 1,5 MB

A step-by-step guide to designing and implementing an amazing customer service culture
In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance.
Practical Zendesk Administration: Best practices for setting up your customer service platform

Stafford Vaughan, "Practical Zendesk Administration: Best practices for setting up your customer service platform"
2012 | ISBN-10: 1449343643 | PDF, EPUB | 190 pages | 11 + 8 MB

Smart Mobility: Trends, Konzepte, Best Practices für die intelligente Mobilität  eBooks & eLearning

Posted by nebulae at Feb. 25, 2017
Smart Mobility: Trends, Konzepte, Best Practices für die intelligente Mobilität

Barbara Flügge, "Smart Mobility: Trends, Konzepte, Best Practices für die intelligente Mobilität"
German | ISBN: 3658143703 | 2017 | 280 pages | PDF | 9 MB

Managing Corporate Design : Best Practices for In-house Graphic Design Departments  eBooks & eLearning

Posted by readerXXI at Feb. 25, 2017
Managing Corporate Design : Best Practices for In-house Graphic Design Departments

Managing Corporate Design :
Best Practices for In-house Graphic Design Departments

by Peter L. Phillips
English | 2015 | ISBN: 1621534596 | 188 Pages | ePUB | 1.47 MB

Corporations increasingly view graphic design as a core strategic business competency in a highly competitive climate, and they are challenging their in-house designers to supply far more than a service or support function.
The New Development of Technology Enhanced Learning: Concept, Research and Best Practices

Ronghuai Huang, Kinshuk, Nian-Shing Chen, "The New Development of Technology Enhanced Learning: Concept, Research and Best Practices"
English | 2014 | ISBN: 3642382908 | PDF | pages: 251 | 5.7 mb
Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today by Susan Scott
English | 2011 | ISBN: 038552904X, 0385529007 | 336 pages | EPUB | 3 MB