Customer Service Best Practices

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Managem (Repost)

Geoffrey A. Best, Laura Lowell, "42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management"
English | 2011 | 138 Pages | ISBN: 1607730685 | PDF | 0.7 MB
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)

Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch
English | 2009-11-16 | 256 Pages | ISBN: 0470503807 | PDF | 1,5 MB
Practical Zendesk Administration: Best practices for setting up your customer service platform (repost)

Stafford Vaughan, "Practical Zendesk Administration: Best practices for setting up your customer service platform"
2012 | ISBN-10: 1449343643 | PDF | 190 pages | 12 MB
Practical Zendesk Administration: Best practices for setting up your customer service platform (repost)

Practical Zendesk Administration: Best practices for setting up your customer service platform by Stafford Vaughan
English | 2012 | ISBN-10: 1449343643 | EPUB | 190 pages | 8 MB

Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software.

Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)  eBooks & eLearning

Posted by interes at Feb. 18, 2013
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (repost)

Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch
2009-11-16 | 256 Pages | ISBN: 0470503807 | PDF | 1,5 MB

A step-by-step guide to designing and implementing an amazing customer service culture
In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance.
Practical Zendesk Administration: Best practices for setting up your customer service platform

Stafford Vaughan, "Practical Zendesk Administration: Best practices for setting up your customer service platform"
2012 | ISBN-10: 1449343643 | PDF, EPUB | 190 pages | 11 + 8 MB

C# Best Practices: Improving on the Basics [repost]  eBooks & eLearning

Posted by naag at March 29, 2017
C# Best Practices: Improving on the Basics [repost]

C# Best Practices: Improving on the Basics
MP4 | AVC 299kbps | English | 1024x768 | 15fps | 4h 48mins | AAC stereo 76kbps | 667 MB
Genre: Video Training

JavaScript Best Practices  eBooks & eLearning

Posted by FenixN at March 21, 2017
JavaScript Best Practices

JavaScript Best Practices
HDRips | MP4/AVC, ~589 kb/s | 1280x720 | Duration: 03:22:38 | English: AAC, 128 kb/s (2 ch) | 708 MB
Genre: Development / Programming

Developers everywhere use JavaScript to build websites and desktop applications. While it's relatively simple to learn JavaScript basics, it can be a difficult language to truly master.
Pro HTML5 with CSS, JavaScript, and Multimedia: Complete Website Development and Best Practices

Pro HTML5 with CSS, JavaScript, and Multimedia: Complete Website Development and Best Practices by Mark J. Collins
English | 19 Apr. 2017 | ISBN: 1484224620 | 564 Pages | EPUB | 7.32 MB

Learn thorough coverage of HTML5, including markup, styling, and scripting, with many practical examples and best practice insights. You’ll quickly understand HTML5 markup elements and when to use them, and then apply the latest CSS3 features to create amazing web pages.

Pro Python Best Practices: Debugging, Testing and Maintenance  eBooks & eLearning

Posted by libr at March 19, 2017
Pro Python Best Practices: Debugging, Testing and Maintenance

Pro Python Best Practices: Debugging, Testing and Maintenance by Kristian Rother
English | 2017 | ISBN: 1484222407 | 264 pages | EPUB | 2 MB