Customer Contact Management

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics) [Repost]

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics) by V. Kumar
English | 4 May 2018 | ISBN: 3662553805 | 411 Pages | PDF (True) | 8.93 MB

Customer Experience Management for Water Utilities  eBooks & eLearning

Posted by Underaglassmoon at Dec. 6, 2017
Customer Experience Management for Water Utilities

Customer Experience Management for Water Utilities
IWA Publishing | English | 2017 | ISBN-10: 1780408668 | 196 pages | PDF | 3.35 mb

by Peter Prevos (Author)

Managing a Customer Contact Center  eBooks & eLearning

Posted by Landau17 at Oct. 10, 2017
Managing a Customer Contact Center

Managing a Customer Contact Center
MP4 | Video: 720p | Duration: 1:31:50 | English | Subtitles: VTT | 538.4 MB

Lynda - Managing a Customer Contact Center  eBooks & eLearning

Posted by U.N.Owen at Nov. 14, 2016
Lynda - Managing a Customer Contact Center

Lynda - Managing a Customer Contact Center
Size: 543 MB | Duration: 1h 32m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Intermediate | Language: English

Customer contact centers face a number of new developments: more channels, higher levels of complexity, and greater strategic value.

Customer Relationship Management in der Praxis  eBooks & eLearning

Posted by Specialselection at June 1, 2013
Customer Relationship Management in der Praxis

Volker Bach, Hubert Österle, "Customer Relationship Management in der Praxis: Erfolgreiche Wege zu kundenzentrierten Lösungen"
German | 2000-07-26 | ISBN: 3540673091 | 340 pages | PDF | 11.7 mb
Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics) [Repost]

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics) by V. Kumar
English | 4 May 2018 | ISBN: 3662553805 | 411 Pages | PDF (True) | 8.93 MB
Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand? [Repost]

Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand? by Steven Walden
English | 10 Mar. 2017 | ISBN: 1349949043 | 260 Pages | PDF | 3.26 MB

Customer Service: Working in a Customer Contact Center  eBooks & eLearning

Posted by Landau17 at March 29, 2018
Customer Service: Working in a Customer Contact Center

Customer Service: Working in a Customer Contact Center
MP4 | Video: 720p | Duration: 49:41 | English | Subtitles: VTT | 321.0 MB

Desk.com for Customer Service Management  eBooks & eLearning

Posted by Landau17 at Feb. 4, 2018
Desk.com for Customer Service Management

Desk.com for Customer Service Management
MP4 | Video: 720p | Duration: 59:47 | English | Subtitles: VTT | 125.5 MB

Lynda - Nonprofit Customer Relationship Management with Salesforce  eBooks & eLearning

Posted by U.N.Owen at Aug. 31, 2017
Lynda - Nonprofit Customer Relationship Management with Salesforce

Lynda - Nonprofit Customer Relationship Management with Salesforce
Size: 286 MB | Duration: 1h 49m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English

Explore how to improve the operation of your tax-exempt organization using the Salesforce Nonprofit Success Pack (NPSP), a leading cloud-based customer relationship manager for NGOs.