Customer Complaint

An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

Alireza Faed - An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Published: 2013-06-13 | ISBN: 3319003232, 3319003259 | PDF | 349 pages | 8 MB
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition (repost)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition by Janelle Barlow, Claus Moller
English | ISBN: 1576755827 | 2008 | PDF | 287 pages | 3 MB
Complaint Management and Channel Choice: An Analysis of Customer Perceptions (Repost)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions By Stefan Garding, Andrea Bruns
2015 | 120 Pages | ISBN: 3319181785 | PDF | 3 MB

Complaint Management and Channel Choice: An Analysis of Customer Perceptions  eBooks & eLearning

Posted by arundhati at July 25, 2015
Complaint Management and Channel Choice: An Analysis of Customer Perceptions

Stefan Garding, Andrea Bruns, "Complaint Management and Channel Choice: An Analysis of Customer Perceptions"
2015 | ISBN-10: 3319181785 | 122 pages | PDF | 3 MB
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition (repost)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition by Janelle Barlow, Claus Moller
English | ISBN: 1576755827 | 2008 | PDF | 287 pages | 3 MB

A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated.
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition (repost)

Janelle Barlow, Claus Moller "A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition"
English | ISBN: 1576755827 | 2008 | PDF | 287 pages | 3 MB

A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated.
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition (Repost)

Janelle Barlow, Claus Moller "A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition"
ISBN: 1576755827 | 2008 | PDF | 287 pages | 3 MB
Janelle Barlow, Claus Moller - A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

Janelle Barlow, Claus Moller - A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
Berrett-Koehler Publishers | 2008 | ISBN: 1576755827 | Pages: 287 | PDF | 3 MB

Customer Development for Product Managers  eBooks & eLearning

Posted by naag at June 21, 2018
Customer Development for Product Managers

Customer Development for Product Managers
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hour | 395 MB
Genre: eLearning | Language: English

Complaint: Grievance among Friends  eBooks & eLearning

Posted by tarantoga at May 29, 2018
Complaint: Grievance among Friends

Avital Ronell, "Complaint: Grievance among Friends"
ISBN: 0252041577, 0252083229 | 2018 | EPUB | 256 pages | 636 KB