Continual Service Improvment

Continual Service Improvement Manager: Careers in IT service management  eBooks & eLearning

Posted by AlenMiler at Feb. 22, 2015
Continual Service Improvement Manager: Careers in IT service management

Continual Service Improvement Manager: Careers in IT service management (BCS Guides to IT Roles) by David Whapples
English | Feb 13, 2015 | ISBN: 1780172249 | 128 Pages | EPUB/MOBI/AZW3/PDF (Converted) | 5 MB

In order to remain competitive in today's fast-paced business environment, organisations need to ensure that their systems are supporting business needs. The role of the continual service improvement (CSI) manager is to align IT services to evolving business needs by identifying and implementing improvements that support business processes and drive quality service managmement.

ITIL Continual Service Improvement (Best Management Practices)  eBooks & eLearning

Posted by bookwyrm at Oct. 29, 2012
ITIL Continual Service Improvement (Best Management Practices)

ITIL Continual Service Improvement (Best Management Practices) By Cabinet Office
2011 | 260 Pages | ISBN: 011331308X | PDF | 7 MB

The Service Level Agreement SLA Guide (repost)  eBooks & eLearning

Posted by Book-er at June 21, 2012
The Service Level Agreement SLA Guide (repost)

The Service Level Agreement SLA Guide
English | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.

The Service Level Agreement SLA Guide  eBooks & eLearning

Posted by sandhu1 at July 8, 2011
The Service Level Agreement SLA Guide

The Service Level Agreement SLA Guide
Emereo Publishing | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role…
SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy

SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy
Service Design, Service Transition, Service Operation and Continual Service Improvement Processes By Ralph Hatch
Publisher: Emereo Pty Ltd 2008-07-01 | 164 Pages | ISBN: 192152314X | PDF | 2.6 MB

The evolution of managing SaaS Services in principles and practices provided by the best practices IT Service Management framework provides the more holistic guidance needed for an industry that continues to mature and develop at a rapid pace…

Thank You for Your Service (2015)  Video

Posted by JohnSmith at May 27, 2017
Thank You for Your Service (2015)

Thank You for Your Service (2015)
HDRip | MKV / AVC@1860 kb/s | 720x400 | 1h 27mn | 1.36 GB | English: AC3, 384 kb/s (6 ch)
WEB-DL 720p | MKV / AVC@4040 kb/s | 1280x718 | 1h 27mn | 2.69 GB
English: AC3, 384 kb/s (6 ch) | Subtitles: English
Genre: Documentary | Drama

An investigation into the failed mental health policies within the US military and the deadly consequences to the troops.

ITIL® v3 Foundations: Complete ITIL® Exam Prep (Part 1 of 2)  eBooks & eLearning

Posted by naag at May 7, 2017
ITIL® v3 Foundations: Complete ITIL® Exam Prep (Part 1 of 2)

ITIL® v3 Foundations: Complete ITIL® Exam Prep (Part 1 of 2)
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 4 Hours | Lec: 48 | 1.82 GB
Genre: eLearning | Language: English

Complete resource to passing the ITIL® v3 Foundations exam on the first attempt, includes a realistic practice exam!
From Products to Services: Insights and experience from companies which have embraced the service economy

Laurie Young, "From Products to Services: Insights and experience from companies which have embraced the service economy"
2008 | ISBN-10: 0470026685 | 364 pages | PDF | 1 MB
BBC Time Shift - Blazes and Brigades: The Story of the Fire Service (2017)

BBC Time Shift - Blazes and Brigades: The Story of the Fire Service (2017)
HDTV | 1280x720 | .MP4/AVC @ 2948 Kbps | 58mn 47s | 1.28 GiB
Audio: English AAC 160 kbps, 2 channels | Subs: English
Genre: Documentary

Timeshift looks back on nearly two centuries of British firefighting, and explores how major incidents and the evolution of equipment from manual pumps to motorised fire engines have helped forge the modern fire service.
Service-Oriented Modeling (SOA): Service Analysis, Design, and Architecture (repost)

Michael Bell, "Service-Oriented Modeling (SOA): Service Analysis, Design, and Architecture"
2008 | ISBN: 0470141115 | 366 pages | PDF | 7 MB