Continual Service Improvment

Continual Service Improvement Manager: Careers in IT service management  eBooks & eLearning

Posted by AlenMiler at Feb. 22, 2015
Continual Service Improvement Manager: Careers in IT service management

Continual Service Improvement Manager: Careers in IT service management (BCS Guides to IT Roles) by David Whapples
English | Feb 13, 2015 | ISBN: 1780172249 | 128 Pages | EPUB/MOBI/AZW3/PDF (Converted) | 5 MB

In order to remain competitive in today's fast-paced business environment, organisations need to ensure that their systems are supporting business needs. The role of the continual service improvement (CSI) manager is to align IT services to evolving business needs by identifying and implementing improvements that support business processes and drive quality service managmement.

ITIL Continual Service Improvement (Best Management Practices)  eBooks & eLearning

Posted by bookwyrm at Oct. 29, 2012
ITIL Continual Service Improvement (Best Management Practices)

ITIL Continual Service Improvement (Best Management Practices) By Cabinet Office
2011 | 260 Pages | ISBN: 011331308X | PDF | 7 MB

The Service Level Agreement SLA Guide (repost)  eBooks & eLearning

Posted by Book-er at June 21, 2012
The Service Level Agreement SLA Guide (repost)

The Service Level Agreement SLA Guide
English | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.

The Service Level Agreement SLA Guide  eBooks & eLearning

Posted by sandhu1 at July 8, 2011
The Service Level Agreement SLA Guide

The Service Level Agreement SLA Guide
Emereo Publishing | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role…
SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy

SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy
Service Design, Service Transition, Service Operation and Continual Service Improvement Processes By Ralph Hatch
Publisher: Emereo Pty Ltd 2008-07-01 | 164 Pages | ISBN: 192152314X | PDF | 2.6 MB

The evolution of managing SaaS Services in principles and practices provided by the best practices IT Service Management framework provides the more holistic guidance needed for an industry that continues to mature and develop at a rapid pace…

Service Systems: Concepts, Modeling, and Programming (Repost)  eBooks & eLearning

Posted by DZ123 at Feb. 23, 2017
Service Systems: Concepts, Modeling, and Programming (Repost)

Jorge Cardoso, Ricardo Lopes, Geert Poels, "Service Systems: Concepts, Modeling, and Programming"
English | 2014 | ISBN: 3319108123 | PDF | pages: 104 | 4.7 mb

Service Systems Science [Repost]  eBooks & eLearning

Posted by ChrisRedfield at Feb. 22, 2017
Service Systems Science [Repost]

Kyoichi Kijima - Service Systems Science
Published: 2014-11-13 | ISBN: 4431542663 | PDF | 177 pages | 4.04 MB

Pluralsight - Windows Azure Service Bus  eBooks & eLearning

Posted by house23 at Feb. 20, 2017
Pluralsight - Windows Azure Service Bus

Pluralsight - Windows Azure Service Bus
WMV | WMV3 225kbps | English | 1024x768 | 15fps | 2h 05mins | WMA2 stereo 128kbps | 268 MB
Genre: Video Training

The Windows Azure Service Bus provides the messaging backbone for applications that live in the cloud, in your data center, and across desktops, laptops, and mobile devices. The relay service provides a mechanism to traverse firewalls. Queues provide a smart, secure way to exchange messages between disconnected devices. Topics and subscriptions allow for intelligent message distribution across applications.

Service Operations Management: Improving Service Delivery  eBooks & eLearning

Posted by hill0 at Feb. 15, 2017
Service Operations Management: Improving Service Delivery

Service Operations Management: Improving Service Delivery by Prof Robert Johnston
English | 3 Mar. 2005 | ISBN: 0273683675 | 516 Pages | PDF | 18.87 MB

Written for students of operations management courses on an undergraduate, MSc or MBA course, this book combines a practical approach with detailed theoretical underpinning to provide a valuable perspective on this growing area.

Service Virtualization: Reality Is Overrated (repost)  eBooks & eLearning

Posted by interes at Feb. 8, 2017
Service Virtualization: Reality Is Overrated (repost)

Service Virtualization: Reality Is Overrated by John Michelsen and Jason English
English | ISBN: 1430246715 | 2012 | 152 pages | PDF, EPUB | 12 + 3 MB