Managing Customer Relationships: A Strategic Framework

Managing Customer Relationships: A Strategic Framework (repost)  eBooks & eLearning

Posted by interes at Oct. 5, 2012
Managing Customer Relationships: A Strategic Framework (repost)

Managing Customer Relationships: A Strategic Framework by Don Peppers, Martha Rogers
English | 2011 | ISBN: 0470423471 | 530 pages | PDF | 3,3 MB

Now fully revised and updated with new examples, case studies, and references with contributing works from industry leaders and academic experts, Managing Customer Relationships is one of the first books designed to develop an understanding of the pedagogy of managing customer relationships. With an emphasis on customer strategies and building customer value, the Second Edition focuses on marketing accountability and metrics and advanced customer valuation approaches, including Return on Customer. The new edition offers a full discussion of the influence of social networking on customer empowerment and customer relationship management (CRM).

Managing Customer Relationships: A Strategic Framework  eBooks & eLearning

Posted by Book-er at Oct. 30, 2011
Managing Customer Relationships: A Strategic Framework

Managing Customer Relationships: A Strategic Framework by Don Peppers, Martha Rogers
W i l e y | English | 2011 | ISBN: 0470423471 | 530 pages | PDF | 3,3 MB

From the Inside Flap
"No company can succeed without customers. If you don't have customers, you don't have a business. You have a hobby."
—From Managing Customer Relationships, Second Edition

Managing Customer Experience and Relationships: A Strategic Framework, 3 edition  eBooks & eLearning

Posted by interes at Dec. 14, 2016
Managing Customer Experience and Relationships: A Strategic Framework, 3 edition

Managing Customer Experience and Relationships: A Strategic Framework, 3 edition by Don Peppers and Martha Rogers
English | 2016 | ISBN: 1119236258 | 624 pages | PDF | 9 MB
Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government (Repost)

David S. Kassel, "Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government"
English | 2010 | ISBN: 1420088734 | PDF | pages: 280 | 2 mb
Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools (Repost)

Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools By Martin Seligman, Mathew A. White, A. Simon Murray
2015 | 216 Pages | ISBN: 9401796661 | PDF | 5 MB
Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools (repost)

Martin Seligman, "Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools"
English | 2015 | ISBN-10: 9401796661 | 181 pages | pdf | 4 MB
Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools (Repost)

Martin Seligman, "Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools"
English | 2015 | ISBN-10: 9401796661 | 181 pages | pdf | 4 MB
Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government

David S. Kassel, "Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government"
English | ISBN: 1420088734 | 2010 | 278 pages | PDF | 2 MB

Excellence in Managing Worldwide Customer Relationships  eBooks & eLearning

Posted by nebulae at Feb. 21, 2017
Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook, "Excellence in Managing Worldwide Customer Relationships"
English | ISBN: 1482226197 | 2017 | 384 pages | PDF | 14 MB

The Jealousy Workbook: Exercises and Insights for Managing Open Relationships  eBooks & eLearning

Posted by libr at Jan. 16, 2017
The Jealousy Workbook: Exercises and Insights for Managing Open Relationships

The Jealousy Workbook: Exercises and Insights for Managing Open Relationships by Kathy Labriola
English | 2013 | ISBN: 0937609633 | 200 pages | EPUB | 0,5 MB