Roger Connors, Tom Smith, "How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way"
English | 2009-08-11 | ISBN: 1591842581 | 272 pages | EPUB | 2,5 MB
A simple, proven approach to improve accountability and your company's bottom line.
The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and the people we count on for the results that affect our own performance don't follow through, leaving us asking, "How did that happen?"