Glitch: The Hidden Impact of Faulty Software By Jeff Papows
2010 | 208 Pages | ISBN: 0132160633 | PDF | 1,5 MB
Don’t Let Software Failures Destroy Your Business
The growing impact of software failures on brands, customers, and business performance
How to govern software more effectively, prepare for glitches, and mitigate their impact
By Jeff Papows, Ph.D., one of the world’s most experienced software executives
Your software systems are the heart of your business–and they may be vulnerable. In Glitch, industry leader Jeff Papows, Ph.D., outlines the three converging forces that are leading to the proliferation of glitches. Papows explains why and how these glitches are affecting businesses, government agencies, and consumers and provides recommendations as to what we can do about them.