Steve O'Leary, "Small Business Smarts: Building Buzz with Social Media"
English | ISBN 10: 0313394091 | 2011 | PDF | 184 pages | 1 MB
If your website is your business, then social media is your customer service. Social media can help small businesses remain top-of-mind with their customer base, reach potential new customers, and provide valuable feedback. How's it done? It's easier than you may think.