Stop, Ask, and Listen: Proven Sales Techniques to Turn Browsers Into Buyers by Kelley Robertson
English | 2004 | ISBN: 047083367X | Pages: 192 | PDF | 7,1 MB
This unique sales guide presents customer-focused selling strategies utilizing the GUEST approach to selling. Training expert Kelley Robertson provides a blueprint for success, by outlining a step-by-step process that shows readers exactly how to apply the concepts he presents. Written in easy-to-understand language, this book is a guide for people who are serious about increasing their sales, while improving their customer service.