Customer Service Pdf

Customer Service: New Rules for a Social Media World (repost)  eBooks & eLearning

Posted by interes at Feb. 4, 2017
Customer Service: New Rules for a Social Media World (repost)

Customer Service: New Rules for a Social Media World by Peter Shankman
English | 2010 | 208 Pages | ISBN: 078974709X | PDF | 6,6 MB
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation [Repost]

Robert Bacal - Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
2004 | ISBN: 007144453X | English | 240 pages | PDF | 1.1 MB

Perfect Phrases for Customer Service (2nd Edition) (Repost)  eBooks & eLearning

Posted by enmoys at May 27, 2016
Perfect Phrases for Customer Service (2nd Edition) (Repost)

Perfect Phrases for Customer Service (2nd Edition) By Robert Bacal
2011 | 256 Pages | ISBN: 0071745068 | PDF | 1 MB
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputat

Martin Hill-Wilson, Carolyn Blunt, "Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation"
2013 | ISBN-10: 1118662679 | 250 pages | PDF | 3 MB

Robert Bacal - Perfect Phrases for Customer Service, 2nd edition [Repost]  eBooks & eLearning

Posted by rotten comics at April 5, 2016
Robert Bacal - Perfect Phrases for Customer Service, 2nd edition [Repost]

Robert Bacal - Perfect Phrases for Customer Service, 2nd edition
2011 | ISBN: 0071745068 | English | 256 pages | PDF | 1.1 MB

The Nordstrom Way to Customer Service Excellence [Repost]  eBooks & eLearning

Posted by tanas.olesya at Jan. 27, 2016
The Nordstrom Way to Customer Service Excellence [Repost]

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization by Robert Spector
English | 1 Apr. 2005 | ISBN: 0471702862 | 292 Pages | PDF | 3 MB

First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the Nordstrom of your industry.

How to Improve Your Business with Better Customer Service!!  eBooks & eLearning

Posted by serpmolot at Jan. 23, 2016
How to Improve Your Business with Better Customer Service!!

How to Improve Your Business with Better Customer Service!!
English | 2015 | mp4 | H264 1280x720 | AAC 2 ch | 1 hrs | 190 MB
eLearning, Business, Communications | Skill level: Beginner level

Powerful ways to help you improve your customer service skills and improve your customer relations, in any business!!
Pro-active Dynamic Vehicle Routing: Real-Time Control and Request-Forecasting Approaches to Improve Customer Service [Repost]

Francesco Ferrucci - Pro-active Dynamic Vehicle Routing: Real-Time Control and Request-Forecasting Approaches to Improve Customer Service
Published: 2013-03-05 | ISBN: 3642334717, 3642436900 | PDF | 319 pages | 3.27 MB
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry, 2 edition

Robert Spector and Patrick D. McCarthy, "The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry, 2 edition"
English | 2012 | ISBN: 1118076672 | 240 pages pages | PDF | 1 MB
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (repost)

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
English | 2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB