Customer Service Epub

Customer Service: Working in a Customer Contact Center  eBooks & eLearning

Posted by Landau17 at March 29, 2018
Customer Service: Working in a Customer Contact Center

Customer Service: Working in a Customer Contact Center
MP4 | Video: 720p | Duration: 49:41 | English | Subtitles: VTT | 321.0 MB
Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition by Renee Evenson
English | December 14th, 2017 (2018 Edition) | ASIN: B072LQQKQ3, ISBN: 0814438911 | 240 Pages | EPUB | 0.83 MB

Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken
English | September 1st, 2013 | ASIN: B00EXU4BQ2, ISBN: 1626340099 | 155 Pages | EPUB | 1.22 MB

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy.

Customer Service: Handling Abusive Customers  eBooks & eLearning

Posted by naag at April 11, 2018
Customer Service: Handling Abusive Customers

Customer Service: Handling Abusive Customers
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 39M | 302 MB
Genre: eLearning | Language: English

Oracle: Customer Service Suite  eBooks & eLearning

Posted by naag at April 10, 2018
Oracle: Customer Service Suite

Oracle: Customer Service Suite
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | 218 MB
Genre: eLearning | Language: English

101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Repost)  eBooks & eLearning

Posted by step778 at March 22, 2018
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Repost)

Lorraine L. Ukens, "101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques"
2007 | pages: 399 | ISBN: 0787982008 | PDF | 5,5 mb
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce [Audiobook]

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce [Audiobook] by Micah Solomon
English | April 11, 2013 | ASIN: B00CBAETXG | MP3@64 kbps | 6 hrs 7 mins | 168 MB
Narrator: Sean Pratt

Customer Service, Second Edition  eBooks & eLearning

Posted by Underaglassmoon at Feb. 21, 2018
Customer Service, Second Edition

Customer Service, Second Edition
Juta | English | 2015 | ISBN-10: 1485102561 | 200 pages | PDF | 3.65 mb

By Ricardo Machado

Desk.com for Customer Service Management  eBooks & eLearning

Posted by Landau17 at Feb. 4, 2018
Desk.com for Customer Service Management

Desk.com for Customer Service Management
MP4 | Video: 720p | Duration: 59:47 | English | Subtitles: VTT | 125.5 MB

Customer Service: Problem Solving and Troubleshooting  eBooks & eLearning

Posted by Landau17 at Feb. 4, 2018
Customer Service: Problem Solving and Troubleshooting

Customer Service: Problem Solving and Troubleshooting
MP4 | Video: 720p | Duration: 32:25 | English | Subtitles: VTT | 256.9 MB