Customer Service Epub

Lynda - Quality Standards in Customer Service  eBooks & eLearning

Posted by U.N.Owen at Nov. 30, 2016
Lynda - Quality Standards in Customer Service

Lynda - Quality Standards in Customer Service
Size: 450 MB | Duration: 1h 4m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Intermediate | Language: English

"Customer service" can mean many different things, but there are unifying principles across all customer-facing operations.

Captain A-Hole's Guide to Customer Service (2006)  Comics

Posted by mikestoke at Oct. 31, 2013
Captain A-Hole's Guide to Customer Service (2006)

Captain A-Hole's Guide to Customer Service (2006)
English | CBR | 29 pages | 27.44 MB

Lynda - Microsoft Dynamics CRM: Customer Service  eBooks & eLearning

Posted by U.N.Owen at Sept. 29, 2016
Lynda - Microsoft Dynamics CRM: Customer Service

Lynda - Microsoft Dynamics CRM: Customer Service
Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English

Streamline your customer service operations with Microsoft Dynamics.

Perfect Phrases for Customer Service (2nd Edition) (Repost)  eBooks & eLearning

Posted by enmoys at May 27, 2016
Perfect Phrases for Customer Service (2nd Edition) (Repost)

Perfect Phrases for Customer Service (2nd Edition) By Robert Bacal
2011 | 256 Pages | ISBN: 0071745068 | PDF | 1 MB
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputat

Martin Hill-Wilson, Carolyn Blunt, "Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation"
2013 | ISBN-10: 1118662679 | 250 pages | PDF | 3 MB

Lynda - Customer Service over the Phone  eBooks & eLearning

Posted by U.N.Owen at May 23, 2016
Lynda - Customer Service over the Phone

Lynda - Customer Service over the Phone
Size: 455 MB | Duration: 0h 52m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone.
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations by Richard S. Gallagher and Carol Roth
English | 2013 | ISBN: 0814431836 | 208 pages | EPUB | 1,2 MB

Robert Bacal - Perfect Phrases for Customer Service, 2nd edition [Repost]  eBooks & eLearning

Posted by rotten comics at April 5, 2016
Robert Bacal - Perfect Phrases for Customer Service, 2nd edition [Repost]

Robert Bacal - Perfect Phrases for Customer Service, 2nd edition
2011 | ISBN: 0071745068 | English | 256 pages | PDF | 1.1 MB
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu and Richard Chase
English | 2013 | ISBN: 0071809937 | 288 pages | EPUB + MOBI | 1 + 2 MB
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize...

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman
English | 2009 | ISBN: 0814413331 | 272 pages | EPUB + MOBI | 3 + 5,5 MB