Customer Service Epub

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations by Richard S. Gallagher and Carol Roth
English | 2013 | ISBN: 0814431836 | 208 pages | EPUB | 1,2 MB
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu and Richard Chase
English | 2013 | ISBN: 0071809937 | 288 pages | EPUB + MOBI | 1 + 2 MB
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize...

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman
English | 2009 | ISBN: 0814413331 | 272 pages | EPUB + MOBI | 3 + 5,5 MB
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World by John R. Dijulius III
2015 | ISBN: 162634129X | English | 200 pages | EPUB/AZW | 0.5 MB/0.7 MB
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce (Repost)

Micah Solomon, "High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce"
2012 | ISBN: 0814417906 | English | 208 Pages | EPUB + MOBI | 2.05 MB + 1.10 MB

Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition  eBooks & eLearning

Posted by interes at Oct. 24, 2015
Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition

Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition (Disney Institute Book, A) by The Disney Institute and Theodore Kinni
English | 2011 | ISBN: 1423145844 | 224 pages | EPUB | 1,1 MB
At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service...

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques by Frank Eliason
English | 2012 | ISBN: 1118217225 | 216 pages | EPUB | 0,7 MB
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry (repost)

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry, 2 edition by Robert Spector and Patrick D. McCarthy
English | 2012 | ISBN: 1118076672 | 240 pages pages | EPUB | 1 MB
Common Sense Customer Service - Improve Your Job Skills & Provide A Great Customer Experience

Common Sense Customer Service - Improve Your Job Skills & Provide A Great Customer Experience by Victoria Wells
English | 2013 | ISBN: 1482746158 | 68 pages | EPUB | 5,8 MB

Achieving Excellence Through Customer Service  eBooks & eLearning

Posted by arundhati at May 21, 2015
Achieving Excellence Through Customer Service

John Tschohl, Vicky Stavig, "Achieving Excellence Through Customer Service"
2012 | 8th edition |ASIN: B00J8MQDJS | 362 pages | EPUB | 0,4 MB