Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition by Renee Evenson
English | December 14th, 2017 (2018 Edition) | ASIN: B072LQQKQ3, ISBN: 0814438911 | 240 Pages | EPUB | 0.83 MB
Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.