Customer Service: Career Success Through Customer Loyalty

Customer Service: Working in a Customer Contact Center  eBooks & eLearning

Posted by Landau17 at March 29, 2018
Customer Service: Working in a Customer Contact Center

Customer Service: Working in a Customer Contact Center
MP4 | Video: 720p | Duration: 49:41 | English | Subtitles: VTT | 321.0 MB
Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers

Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers by John Larson,‎ Bennett McClellan
English | September 30th, 2017 | ASIN: B07577VC55, ISBN: 1440856567 | 215 Pages | EPUB | 1.92 MB

Written by two highly successful business coaches and management consultants, this book explains how to improve profitability by focusing on turning a business's already satisfied customers into highly satisfied customers by removing their sense of risk. The authors also provide a fail-safe method for identifying the risks inherent in your business.

Customer Service: Handling Abusive Customers  eBooks & eLearning

Posted by naag at April 11, 2018
Customer Service: Handling Abusive Customers

Customer Service: Handling Abusive Customers
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 39M | 302 MB
Genre: eLearning | Language: English

Oracle: Customer Service Suite  eBooks & eLearning

Posted by naag at April 10, 2018
Oracle: Customer Service Suite

Oracle: Customer Service Suite
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | 218 MB
Genre: eLearning | Language: English

Never Lose a Customer Again [Audiobook]  eBooks & eLearning

Posted by tarantoga at April 3, 2018
Never Lose a Customer Again [Audiobook]

Joey Coleman (Author, Narrator), "Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days"
ASIN: B07BDQ8RZB | 2018 | MP3@64 kbps | ~09:27:00 | 268 MB

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days  eBooks & eLearning

Posted by First1 at April 3, 2018
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days by Joey Coleman
English | April 3rd, 2018 | ASIN: B074LT3LT5, ISBN: 0735220034 | 368 Pages | EPUB | 8.32 MB

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.
Inside Home Depot: How One Company Revolutionized an Industry Through the Relentless Pursuit of Growth

Inside Home Depot by Chris Roush
English | 1 Feb. 1999 | ISBN: 007158952X | 280 Pages | MOBI | 432.6 KB

Exceeding Customer Expectations [Audiobook]  eBooks & eLearning

Posted by IrGens at March 4, 2018
Exceeding Customer Expectations [Audiobook]

Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You About Creating Lifetime Customers [Audiobook] by Kirk Kazanjian
English | December 28, 2006 | ASIN: B000MQ54AI, ISBN: 1415935513 | MP3@64 kbps | 8 hrs 20 mins | 229 MB
Narrator: Gary Telles
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce [Audiobook]

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce [Audiobook] by Micah Solomon
English | April 11, 2013 | ASIN: B00CBAETXG | MP3@64 kbps | 6 hrs 7 mins | 168 MB
Narrator: Sean Pratt
The Official Guide to Success: A Live Training Session with Tom Hopkins [Audiobook]

The Official Guide to Success: A Live Training Session with Tom Hopkins [Audiobook] by Tom Hopkins
English | February 6th, 2018 | ASIN: B078SJL1BV, ISBN: 1538545888 | MP3@64 kbps | 4 hrs 28 mins | 123.05 MB
Narrator: Tom Hopkins

The Official Guide to Success is a dynamic success system proven to bring you greater wealth, direction, self-confidence, and fulfillment! This live training session is packed with over four hours of motivation and inspiration from Tom Hopkins. Tom shows you how to adapt concepts of 45 of the best-selling self-improvement books to your own career success. Overcome emotional handicaps and break free from the past through Tom's 12 sessions on a variety of topics packed with dynamite success secrets!