Customer Service: Career Success Through Customer Loyalty

Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships (repost)

Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships by James G. Barnes
English | 2006-09-22 | ISBN: 0471776602 | 224 pages | PDF | 1,1 MB

Flip the Funnel: How to Use Existing Customers to Gain New Ones [Audiobook]  eBooks & eLearning

Posted by tarantoga at May 11, 2017
Flip the Funnel: How to Use Existing Customers to Gain New Ones [Audiobook]

Joseph Jaffe, Bruce Mann (Narrator), "Flip the Funnel: How to Use Existing Customers to Gain New Ones"
ASIN: B007VD5EJ6 | 2012 | MP3@64 kbps | ~10:54:00 | 311 MB

Marketing and Customer Loyalty: The Extra Step Approach  eBooks & eLearning

Posted by AvaxGenius at May 10, 2017
Marketing and Customer Loyalty: The Extra Step Approach

Marketing and Customer Loyalty: The Extra Step Approach By Mauro Cavallone
English | PDF | 2017 | 135 Pages | ISBN : 3319519905 | 2.5 MB

This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective, before setting out a new approach to marketing, termed The Extra Step (TES) in recognition of the importance that it attributes to the final extra step in enhancing the effectiveness of marketing efforts.

Winning At Retail: Developing a Sustained Model for Retail Success (repost)  eBooks & eLearning

Posted by libr at May 8, 2017
Winning At Retail: Developing a Sustained Model for Retail Success (repost)

Winning At Retail: Developing a Sustained Model for Retail Success by Willard N. Ander and Neil Z. Stern
English | 2004-06-10 | ISBN: 047147357X | 272 pages | PDF | 1,7 MB
The Beginning Illustrator’s Guide to Career Success: from Initial Client Meeting to Finished Art

The Beginning Illustrator’s Guide to Career Success: from Initial Client Meeting to Finished Art by Judy Newhouse
English | 2 May 2017 | ASIN: B071H9542B | 158 Pages | AZW3 | 2.68 MB
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value [Audiobook]

Thomas Barta, John Haag (Narrator), "The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value"
ISBN: 1536695017, ASIN: B01N7KXWIW | 2016 | MP3@64 kbps | ~06:36:00 | 178 MB
Learning Points: 80 Activities and Actions for Call Center Service Excellence (repost)

Learning Points: 80 Activities and Actions for Call Center Service Excellence by Peter R. Garber
English | 2004 | ISBN: 0874258073 | Pages: 112 | PDF | 5,8 MB

The Simple Truths of Service: Inspired by Johnny the Bagger  eBooks & eLearning

Posted by tarantoga at April 10, 2017
The Simple Truths of Service: Inspired by Johnny the Bagger

Ken Blanchard, Barbara Glanz, "The Simple Truths of Service: Inspired by Johnny the Bagger"
ISBN: 1492630489 | 2017 | EPUB | 80 pages | 1 MB

Introduction to Service Engineering (repost)  eBooks & eLearning

Posted by libr at April 10, 2017
Introduction to Service Engineering (repost)

Introduction to Service Engineering by Waldemar Karwowski and Gavriel Salvendy
English | 2010 | ISBN: 0471547727 , 0470382414 | ISBN-13: 9780471547723 | 672 pages | PDF | 65,1 MB

Leading Libraries: How to Create a Service Culture  eBooks & eLearning

Posted by thingska at April 7, 2017
Leading Libraries: How to Create a Service Culture

Leading Libraries: How to Create a Service Culture by Wyoma vanDuinkerken
English | 2015 | ISBN: 0838913121 | 192 Pages | PDF | 1.14 MB