Customer Service Exam

Customer Service Training 101: Quick and Easy Techniques That Get Great Results [Audiobook]

Renee Evenson,‎ Sandra Burr (Narrator),‎ "Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition"
ASIN: B076ZVKMBW, ISBN: 1543640680 | 2017 | MP3@64 kbps | ~06:40:00 | 189 MB

Customer Service: Serving Internal Customers  eBooks & eLearning

Posted by Landau17 at Dec. 8, 2017
Customer Service: Serving Internal Customers

Customer Service: Serving Internal Customers
MP4 | Video: 720p | Duration: 43:04 | English | Subtitles: VTT | 364.2 MB
Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition by Renee Evenson
English | December 14th, 2017 (2018 Edition) | ASIN: B072LQQKQ3, ISBN: 0814438911 | 240 Pages | EPUB | 0.83 MB

Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.
Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, 3rd Edition by Renee Evenson
English | December 14th, 2017 (2018 Edition) | ISBN: 0814438911, 9780814438916 | 246 Pages | True PDF | 1.08 MB

Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.

Customer Service in the Field  eBooks & eLearning

Posted by Landau17 at Nov. 6, 2017
Customer Service in the Field

Customer Service in the Field
MP4 | Video: 720p | Duration: 31:57 | English | Subtitles: VTT | 232.4 MB
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken
English | September 1st, 2013 | ASIN: B00EXU4BQ2, ISBN: 1626340099 | 155 Pages | EPUB | 1.22 MB

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy.

Writing Customer Service Emails  eBooks & eLearning

Posted by Landau17 at Oct. 17, 2017
Writing Customer Service Emails

Writing Customer Service Emails
MP4 | Video: 720p | Duration: 1:06:04 | English | Subtitles: VTT | 515.6 MB

Quick Fixes for Poor Customer Service  eBooks & eLearning

Posted by Landau17 at Oct. 14, 2017
Quick Fixes for Poor Customer Service

Quick Fixes for Poor Customer Service
MP4 | Video: 720p | Duration: 33:40 | English | Subtitles: VTT | 235.1 MB

Customer Service: Winning Back a Lost Customer  eBooks & eLearning

Posted by Landau17 at Oct. 14, 2017
Customer Service: Winning Back a Lost Customer

Customer Service: Winning Back a Lost Customer
MP4 | Video: 720p | Duration: 41:23 | English | Subtitles: VTT | 790.5 MB

Managing a Customer Service Team  eBooks & eLearning

Posted by Landau17 at Oct. 7, 2017
Managing a Customer Service Team

Managing a Customer Service Team
MP4 | Video: 720p | Duration: 1:32:36 | English | Subtitles: VTT | 547.7 MB