Customer Relationship Management Data

Customer Relationship Management  eBooks & eLearning

Posted by tanas.olesya at Nov. 6, 2016
Customer Relationship Management

Customer Relationship Management: Concept, Strategy, and Tools by V. Kumar
English | 20 Oct. 2012 | ISBN: 3642201091 | 398 Pages | PDF | 4 MB

Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey.
Customer Relationship Management: Profitabilitätsorientierte Bindung von Wohnungsmietern

Friederike Sperl, "Customer Relationship Management: Profitabilitätsorientierte Bindung von Wohnungsmietern"
2016 | German | ISBN-10: 3658115467 | 294 pages | PDF | 3 MB
"Advances in Customer Relationship Management" ed. by Daniel Catalan-Matamoros

"Advances in Customer Relationship Management" ed. by Daniel Catalan-Matamoros
ITAe | 2012 | ISBN: 9789535105169 | 154 pages | PDF | 8 MB

This book puts forth a conceptualization that attempts to not only outline Customer relationship management (CRM) domain but also to reconcile the divergent perspectives found in the academic and popular literature. This book presents innovative proven methods for determining whether a CRM strategy for changing the way a company provides service (by adding new technology, processes, and procedures) will realize the return on the investment projected. It could be a great help to CRM personnel, student, managers and any one that works directly or indirectly with customers.
Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (2nd edition)

Federico Rajola - Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (2nd edition)
Published: 2013-05-04 | ISBN: 3642355536, 3642435645 | PDF | 181 pages | 2.57 MB
Electronic Customer Relationship Management (Advances in Management Information Systems)

"Electronic Customer Relationship Management" by Jerry Fjermestad, Nicholas C Robertson Jr
PDF | 2006 | 225 pages | ISBN: 0765613271 | English | 5 MB

Customer Relationship Management  eBooks & eLearning

Posted by AlenMiler at June 26, 2015
Customer Relationship Management

Customer Relationship Management by Rob Beltman
English | 17 Sept. 2013 | ISBN: 0273774956 | 440 Pages | AZW4/PDF (True) | 18 MB/ 15 MB

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation.

The Definitive Guide to Customer Relationship Management (Collection) (repost)  eBooks & eLearning

Posted by interes at June 25, 2015
The Definitive Guide to Customer Relationship Management (Collection) (repost)

The Definitive Guide to Customer Relationship Management (Collection) by V. Kumar, Richard Hammond, Herb Sorensen, Michael R. Solomon
English | 2012 | ISBN: 0133346099 | ASIN: B00968FPDE | 1039 pages | EPUB | 5,3 MB

Customer Relationship Management: Concepts and Technologies  eBooks & eLearning

Posted by arundhati at April 28, 2015
Customer Relationship Management: Concepts and Technologies

Francis Buttle, Stan Maklan, "Customer Relationship Management: Concepts and Technologies"
2015 | 3 edition | ISBN-10: 1138789836, 1138789828 | 424 pages | PDF | 6 MB
CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work (repost)

Merlin Stone "CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work"
Kogan Page | 2002-08-21 | ISBN: 0749436964 | 700 pages | PDF | 2 MB

Statistical Methods in Customer Relationship Management [Repost]  eBooks & eLearning

Posted by ChrisRedfield at Dec. 26, 2014
Statistical Methods in Customer Relationship Management [Repost]

V. Kumar, J. Andrew Petersen - Statistical Methods in Customer Relationship Management
Published: 2012-09-24 | ISBN: 1119993202 | PDF | 286 pages | 1 MB