The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem by Guy Winch
English | January 4th, 2011 | ISBN: 0802717985, 1976342139 | 304 pages | EPUB | 0.33 MB
Although life was physically more difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were more likely to get results. Today we complain about everything–yet do so with remarkable ineffectiveness.