Crm Web

SAP CRM Web Client - Customizing and Development  

Posted by Willson at June 24, 2015
SAP CRM Web Client - Customizing and Development

Michael Füchsle, Matthias Zierke, "SAP CRM Web Client - Customizing and Development"
English | 2009 | ISBN: 1592292976 | 427 pages | PDF | 31.1 MB

Pluralsight - Dynamics CRM Developer - Part 1 [repost]  

Posted by house23 at Dec. 31, 2015
Pluralsight - Dynamics CRM Developer - Part 1 [repost]

Pluralsight - Dynamics CRM Developer - Part 1
MP4 | AVC 567kbps | English | 1024x768 | 15fps | 7h 08mins | AAC stereo 75kbps | 1.18 GB
Genre: Video Training

The Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM. This is the first in a three part course series that introduces Dynamics CRM to developers in an accelerated way. This course covers existing capabilities, CRM application modules, key entities, platform, deployment types and authentication. You will also explore administration, business management, collaboration, and data management settings, as well as teams, business units, and security. The course then goes into customization and creation of entities, solution management, and data modeling.
Social CRM. Email, Social Media e Web 2.0. Creare nuove relazioni con i clienti

Social CRM. Email, Social Media e Web 2.0. Creare nuove relazioni con i clienti di Marco Magnaghi
Italiano | 29 maggio 2014 | ISBN: 8820362872 | 256 Pagine | EPUB/MOBI/AZW3/PDF (Converted) | 27 MB

"Social CRM" nasce dalla consapevolezza che il Digital Marketing è una realtà consolidata in tutte le aziende, usato con efficacia per comunicare e ingaggiare le persone.

Social CRM For Dummies (repost)  

Posted by interes at May 9, 2014
Social CRM For Dummies (repost)

Social CRM For Dummies by Kyle Lacy, Stephanie Diamond and Jon Ferrara
English | ISBN: 1118242491 | 2013 | PDF | 360 pages | 29,7 MB

Discover great ways to engage your customers through the social web
Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation.
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your... (repost)

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers by Paul Greenberg
English | 2009 | ISBN: 0071590455 | 698 pages | PDF | 7 MB

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
Microsoft Dynamics CRM API Development for Online and On-Premise Environments (repost)

Microsoft Dynamics CRM API Development for Online and On-Premise Environments by Mark Beckner and Triston Arisawa
English | ISBN: 1430263466 | 2013 | 76 pages | EPUB | 1,6 MB

Microsoft Dynamics CRM has a robust API that includes web services and an extensive SDK. As you develop CRM Plugins and custom integrations, you will find that there are many complexities and challenges associated with successfully interacting with this API.
 Laura Brown, Special Edition Using Microsoft CRM (Repost)

Laura Brown, Special Edition Using Microsoft CRM
ISBN: 0789728826 | edition 2003 | CHM | 640 pages | 16 mb

A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity.
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your... (repost)

Paul Greenberg, "CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers"
English | 2009 | ISBN: 0071590455 | 698 pages | PDF | 7 MB

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
McGraw-Hill Osborne Media | 2009-11-18 | ISBN: 0071590455 | 698 pages | PDF | 5 MB

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.

Special Edition Using Microsoft CRM  

Posted by lenami at March 29, 2010
Special Edition Using Microsoft CRM

Special Edition Using Microsoft CRM
Publisher: Que | ISBN: 0789728826 | edition 2003 | CHM | 640 pages | 16 mb

A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity.
Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with the sophisticated technology that, until now, has been reserved for large corporations. Based on the author's real-world experience building CRM systems, this book provides the expert advice that MS CRM users need. To make the move to customer-centric operations using MS CRM, companies need an in-depth guide to managing the process, using the software, and making the implementation decisions that are required.