Communication Skills for Effective Management by Owen Hargie, David Dickson and Dennis Tourish
English | 2004 | ISBN: 0333965752 | Pages: 450 | PDF | 1,4 MB
It is now widely recognized that communication is at the very heart of effective management. There is an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies.