The New Bureaucracy: Quality Assurance and Its Critics by Dr. Max Travers
English | 18 Apr. 2007 | ISBN: 1861349289, 1861349270 | 208 Pages | PDF | 1 MB
There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of regulation from the inside.